Right of Withdrawal (EU Customers)

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your goods.

To exercise your right of withdrawal, please submit the form below.

In the message field, please include:

• Order Number
• Date of Order
• Product Name(s)
• Reason for Withdrawal (optional)

We will acknowledge receipt of your withdrawal request by email without undue delay.

Return shipping costs are the responsibility of the customer unless otherwise required by applicable law.

Professional hairdressing scissors may be inspected as would be possible in a retail environment. Any use beyond such inspection may result in a deduction from the refund to reflect diminished value.